0 votes
asked by (12 points)
I have been trying to install X-Plane 11 on my laptop from DVD but it keeps showing me that X-Plane 11 Installer.exe has stopped working. I also tried to download the installer from website, but I get the same message. What could be causing this issue?

Thanks in advance!

Installer log.txt for X-Plane Installer 4.02r2 compiled on Mar  3 2017 15:52:19

Installer started on Wed Jul 25 21:35:42 2018

This log file is generated automatically by Laminar Research applications and contains diagnostics about your graphics hardware, installation, and any error conditions.

If you need to contact tech support or file a bug, please send us this file. NOTE: this file is rewritten every time you start ANY of your X-System applications.

Windows 10.0 (build 16299/2)

This is a 64-bit version of Windows.

CPU type: 8664

Physical Memory (total for computer): 17072197632

Maximum Virtual Memory (for X-Plane only): 140737488224256

CPU 0: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz  Speed (mhz): 1992

CPU 0: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz  Speed (mhz): 1992

CPU 0: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz  Speed (mhz): 1992

CPU 0: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz  Speed (mhz): 1992

CPU 0: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz  Speed (mhz): 1992

CPU 0: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz  Speed (mhz): 1992

CPU 0: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz  Speed (mhz): 1992

CPU 0: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz  Speed (mhz): 1992

X-System folder:'', case sensitive=0

WGL_EXT_depth_float WGL_ARB_buffer_region WGL_ARB_extensions_string WGL_ARB_make_current_read WGL_ARB_pixel_format WGL_ARB_pbuffer WGL_EXT_extensions_string WGL_EXT_swap_control WGL_ARB_multisample WGL_ARB_pixel_format_float WGL_ARB_framebuffer_sRGB WGL_ARB_create_context WGL_ARB_create_context_profile WGL_EXT_pixel_format_packed_float WGL_EXT_create_context_es_profile WGL_EXT_create_context_es2_profile WGL_NV_DX_interop WGL_WGL_INTEL_cl_sharing WGL_NV_DX_interop2 WGL_ARB_create_context_robustness WGL_ARB_context_flush_control

OpenGL Vendor    : Intel

OpenGL Render    : Intel(R) UHD Graphics 620

OpenGL Version   : 4.5.0 - Build 23.20.16.4973 (450/0)

OpenGL Extensions: GL_3DFX_texture_compression_FXT1 GL_AMD_depth_clamp_separate GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_robustness_isolation GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_

1 Answer

0 votes
answered by (19.3k points)
This is an old version of the installer. The installer the website downloads should be version 4.10, not 4.02. Please try the newest version. Also make sure Windows antivirus isn't preventing it from running or something like that.
commented by (12 points)
Thank you so much for your willingness to help me out.

Even with the original DVD installer, I was able to complete the process. Subsequently, I upgraded the xplane version. I just enabled Nvidia GPU instead of Intel HD going through NVIDIA Control Panel > Manage 3D Settings > Preferred GPU > Set to NVIDIA GPU > Apply.

Then apparently the installer recognized the NVIDIA® GeForce® MX150 4GB and it went well.

I found it interesting to leave this here to help other users with the same problem in the future.
commented by (19.3k points)
Ah, yes I've heard of this happening before. If a computer has 2 GPUs, sometimes X-Plane uses the wrong one for some reason. Glad you found the solution!

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