Hi Pedro,
I am not with Laminar Research; just a flight simmer.
When you installed the joystick did you use the software supplied with the unit or did you do the installation through X-Plane?
If you used the supplied Logitec software, you have to perform a complete deletion and ensure it is totally removed and then configure the joystick through X-Plane. Use no 3rd party software. It may work with other flight simulation packages eg P3D, but not too well with X-Plane, especially with XP11.
Hope this helps
Glenn