Hello, dear XPlane Team. How are you?
I am an authorized Retailer in Brazil and many customers are reporting issues during the installation of XPlane 11 DVD.
Some of them can not run the Disk 2, but after copying the disk´s content to a folder at HDD they were able to install the simulator.
The most recent issue we are facing is regarding the Installer.exe. The installer simply crashes after selecting the language at Windows 10 PCs. We´ve tried at Windows 10 SL and Professional, both unsuccessfully. We have also tried by running as administrator and in Windows 7 Compatibility mode, but it didn´t worked.
Just to confirm if it was or not a DVD ROM problem, we copied all the DVD 1 content to a folder (C:\Xplane Install) and executed the file; but unfortunately the same issue happened.
Could you please give a hand at this issue?
Thanks in advance for all the support.