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Please see the official X‑Plane Support page for help.
I am not with Laminar Research; just a flight simmer.
It is definately not the "norm".
Does your unit meet the minimum requirements and hopefully for the best results meet the recommended specifications? Details can be found at https://www.x-plane.com/kb/x-plane-11-system-requirements/
The important issue is that you need to have a dedicated graphics card and not use the integrated graphics connection on the motherboard.
For best performance, if you need to upgrade your system, use a NVidia graphics card (GPU) and an Intel processor (CPU). Other brands will work but not as well..
I ran through X-Plane Installer - did updates and then selected Run X-Plane to get this screen:
And I discover that I have two copies of X-Plane installed! In File Explorer there is only one desktop folder named X-Plane. When I select either of the two copies above I get the black screen and must go to Task Manager and select "Bring to Front".
And here is my log.txt file:
So, how can I verify that there are two copies of XP11 on my PC and what do I do about it. I have a license for only one copy.
Can anyone pick up a problem in the log file?
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