Purchased full X-Plane 11 version on 1/22. In the past 5 days, flashes 2 black squares and returns to desktop

Question

and fails to load.  X-Plane 11 ran fine prior to this both in the demo mode and downloaded full version.  I have followed all suggestions on preferences and plugins and installed X-plane directly to the C drive.  I have tried all compatibility settings and run as administrator.  I have done system restore to before the problem occurred and tried video drivers back to November to no success.  I have found that my X-Plane 10 DVD (64bit)exhibits the same behavior and nearly identical log.txt file.  My X-plane 10 (32bit) will load and run fine (my Windows 10 is 64 bit).  One thing I notice in my /output/preferences/X-Plane Screen Res.prf  logs the word "UNSAFE" on each load attempt.  I have not seen any "error" messages in the log file (attached)

X-Plane is the only game I have installed on my computer so I have not tried other games, but otherwise my video looks normal.  

Log file http://questions.x-plane.com/?qa=blob&qa_blobid=916090223543290186

Screen Res Filehttp://questions.x-plane.com/?qa=blob&qa_blobid=7011200982265170830

Answer 1

Hi jackg521

I'm not with Laminar Research, just a fellow simmer in the UK, but when I looked at your X-Plane 11 Log.txt, I noticed two things:-

1. At the start of the Log.txt file it states:- log.txt for X-Plane 11.05r2 (build 110501 64-bit) compiled on Aug 26 2017 10:24:51 X-Plane started on Mon Feb  4 15:35:48 2019. Which version of X-Plane are you trying to open?

2. The Log.txt file last entry was the successful loading of all 'OpenAL Extensions' and then it stopped, just before the next stage of loading all relevant Plugins?

How many versions of X-Plane do you have loaded on your PC, as you have referred to X-Plane 10 32bit & 64bit versions, with only the 32bit version able to function properly?

Lastly as far as the X-Plane Screen Res.prf file is concerned, I have not personally seen this in my Output/Preferences folder, but there has been a lot of discussion about it in the X-Plane.org Community Forum and there are also many suggestions that this file should be deleted?

Please click on following link that will take you to the relevant webpage:- https://forums.x-plane.org/index.php?/search/&q=screen%20res.prf

Regards and hope some of this helps

Comments

Thank you for your response, I am trying to load X-plane 11(the latest version digital install) It was running fine with an occasional but seldom pop-up about screen resolution and running in real time.  It then just suddenly would not load.  I have not installed any add-ons.  I did bring an airplane from my x-plane 10 (a King Air 350) That was working well in 11.  

I have tried a normal update re-install and clean re-install of 11 both on my desktop and root of the  C drive with no luck.  I have tried an X-plane safe mode start and only got the (see attached screen shot) x-plane11 safe mode screen shot but could go no further.  The buttons were not labeled but the one on the right worked and would just take me back to the desktop.  

When I removed the Screen Res file, it would just regenerate in the next load attempt with the "UNSAFE" notation on each subsequent load attempt.  

I have x-plane 10, which includes both 32 and 64 bit versions installed per default in my program files(x86) folder run from DVD.  I make sure the DVD is out when trying to run 11.  

I always keep my system and drivers updated however have tried several rollbacks in an attempt to get x-plane to work. 

My system is not the most powerful, but Xplane did work well for awhile.  

Scratching my head.

Thanks Jack