no contact with [email protected]

Question

I need help because i bought a wrong product.

( When someone from x plane sales read this my Order Number is  887739 Order Date: 6/21/2019.  I falsely bought the Boeing 767 Professional Extended Upgrade.

But I would need the Boeing 767 Professional Extended.

I noticed that both products cost the same amount. Could you please exchange the products. Because by my bad buy the 767 does not work.)

I've broached various e-mail accounts to reach [email protected]. But my e-mails all end up in the spam folder.

Thanks for answers

Greetings Alexander                   .

Answer 1

Hi Tim (Alexander),

I am not with Laminar Research, just a flight simmer from downunder.

Unfortunately you are asking your question in the wrong forum run by Laminar Research whose web site is X-Plane.com  You will not get any assistance, other than my response, from this site.

You have indicated you purchased from X-Plane.org  Supporting and purchasing from a web site dedicated to X-Plane is great.  

As this site, X-Plane.com, has no connection with X-Plane.Org, you need to go back to their site with your problem. Have a look at the following link found at https://x-plane.org/contact.html    and make a choice on who to contact.  You already know what link does not work.

Good luck

Glenn