This site is being deprecated.
Please see the official X‑Plane Support page for help.
I am not from Laminar Research; just a flight simmer from downunder.
Unfortunately you have "pulled the wrong rein" and purchased a steam version of x-plane.
You are in the wrong forum. You should ask your question in a X-Plane steam forum. This forum is dedicated to purchasers and users of the original and official version of X-Plane. To find a forum search through Dr Google.
The steam version of x-plane is a 3rd party hybrid that has been modified. It is not supported by Laminar. There is no connection between either party. Steam installs differently to the Laminar version. Steam is taking a commercial advantage of the development work carried out by Laminar.
I don't support steam.
This site is no longer being actively maintained.