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I am not from Laminar research; just a flight simmer from down under.
I am of the opinion your question is related to a "development" issue and not an x-plane operational problem.
Provided you are running the official, genuine and original version of X-Plane developed by Laminar Research and not the 3rd party hybrid (modified) version of X-Plane called steam then ask your question through email@example.com
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