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I am not from Laminar Research but a flight simmer from down under.
Although I have the unit I am not using it. I am of the opinion you need to set the hardware up in X-Plane but if you do a Dr Google search of "configuring TrackIR5 " you will find several answers. On solution can be found at https://forums.x-plane.org/index.php?/forums/topic/122399-xplane-11-profile-download-for-trackir-5-w-pro-clip/ There are several other solutions or links you may consider as well having performed a google search.
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