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0 votes
asked by (13 points)

I downloaded the installer from and 

unzipped it but when I opened the installer, windows said the installer had stopped working, followed by a dump file created in the temp folder. I ran the WinDbg.exe to look at the dump file but could not find the culprit or anything that caused the crash. It just said the source was unknown. imageDownload file

1 Answer

0 votes
answered by (19.3k points)
Does the installer start at all? If it was able to create the installer log.txt file on the desktop, please attach it in a comment so we can review it.
commented by (13 points)
The installer was closed immediately after I double clicked it. The installer.log was created but nothing was written inside.