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0 votes
asked by (12 points)
PC Configuration:

Windows 7 home premium - x64 based PC -- Processor AMD A4-6300 APU with Radeon(tm) HD Graphics, 3700 Mhz, 1 Core(s), 2 Logical Processor(s) /RAM 32GB

Display adapter is AMD Radeon HD 5450 – running 2 - 32” planar monitors

Tried to update to new version, when xplane opened could not get into xplane. Disk 1 is in DVD drive.

Reinstalled older vesion no problems

1 Answer

0 votes
answered by (332 points)
This is impossible to diagnose in this form remotely. I think your best bet is to contact support, but they will need a lot more information than that. Like the log.txt file, crash report (if any), what exactly happens, etc.

We are at version 10.42 already, so I would suggest installing a version that works, then updating to the newest official version, then see if that still doesn´t work.

Good luck, Jan