+1 vote
asked by (13 points)
I have downloaded the xplane 11 beta installer. once I enter the product key the next screen shows finished installing xplane. There was a problem installing xplane 11. Please try the installer again later or contact Laminar Research tech support at info@x-plane.com for help.

(The technical problem was: Permission denied. Perhaps you do not have access to a directory or file system.)


I have tried and tried and nothing works. I am gutted as was so excited to try the new version.

Hope someone can help.



1 Answer

0 votes
answered by (19.3k points)
Hi Michael,

What operating system are you on? You might want to try re-downloading the installer. In addition, please only install X-Plane to the desktop on Windows.
commented by (11 points)
Hello Michael,

I have the same problem with my Mbp. Did you find a Solution?


commented by (19.3k points)
Make sure X-Plane is not installed in the Applications folder on Mac OS. For permissions issues on Macs, I have a debugging installer I can send you to try. Please email me at jennifer@x-plane.com and I'll send it over.

Welcome to X-Plane Q&A, where you can ask support questions and get answers from members of the community.

This site is for X-Plane support questions only. Please search for existing answers before posting your question. Off-topic questions will be locked.

If you’re new, you’ll need to register before asking your first question.

If your question is answered, click on the check mark to select the best response.