Contacting customer service
Save yourself time by trying the options listed above before contacting customer service. Also, be sure you have the latest version of the software you’re using before calling.
For a copy of X-Plane purchased at this website please e-mail [email protected] or call 913-269-0976 for support.
To submit a bug report, use this form.
For questions regarding your order status from X-Plane.com, email our shipping department at [email protected].
5001 Radcliffe Rd
Columbia, SC 29206