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0 votes
asked by (17 points)
My X Plane 11 Installation is a digital download and is asking me for my product key every time i start the program which is rather annoying, does anyone know how to sort this out?
commented by (39 points)
I have seen same, there should be a set timeout or like for offline mode for a period of time (for non internet connection laptop)

1 Answer

0 votes
answered by (1.8k points)
Check your internet connection. You should be connected to the internet when X-Plane tries to verify the key.
commented by (17 points)
My internet is fine the thing is it should not need to check every time I use X Plane, only sometimes.
commented by (1.8k points)

If it happens again you can attach a copy of the log.txt and contact support at [email protected]. You can also read more here.