0 votes
asked by (15 points)
edited by
I downloaded X-Plane a couple of months ago, had problems with my Mac Book Pro and now tried to open X-Plane and it is asking for a Key Code witch I don't have. Please check my online purchase. [email redacted]
commented by (447 points)
I went ahead and removed your email address from the post, to prevent any automated spam bots that may be scanning the web from finding it.

1 Answer

0 votes
answered by (447 points)
selected by
Best answer
For security purposes, we don't keep a record that associates keys with email addresses.

I recommend searching through your email for emails with the subject "Your X-Plane Purchase".
commented by (10 points)

I have the almost exact problem. I bought the game 2013. I have the CD:s and the Laminar receipt for the purchase and shipping information. I cant find any posts about the code being send to me tough. I have proof of bying the game. So is there anyway that I can have the code since there is no post that contains it.
commented by (447 points)
The product key is only for users of the digital download version of X-Plane. Since you have the DVDs, you don't need a product key; you can simply put the DVD Disc 1 in your DVD drive to unlock the full version of X-Plane.

Welcome to X-Plane Q&A, where you can ask support questions and get answers from members of the community.

This site is for X-Plane support questions only. Please search for existing answers before posting your question. Off-topic questions will be locked.

If you’re new, you’ll need to register before asking your first question.

If your question is answered, click on the check mark to select the best response.