This site is being deprecated.

Please see the official X‑Plane Support page for help.

0 votes
asked by (12 points)

while i did not have any problem with the 11 betas. The log text file attached might enlighten somebody to find out. Thanking you in advance

imageDownload file

CPU Type    QuadCore Intel Core i7-4790K, 4400 MHz (44 x 100)

3D Accelerator    nVIDIA GeForce GTX 970

Windows 10 / 16 G Ram

1 Answer

0 votes
answered by (19.3k points)

X-Plane can take a long time to load, but if it takes longer than a few minutes, it is probably getting hung.

If this happens:

  1. When X-Plane freezes or stops responding, note what the message is above the loading bar.
  2. Open the Task Manager. (Ctr + alt + delete will bring up a list with this option.)
  3. Find the X-Plane program in the list.
  4. Right click on it and pick the option to "create dump file"
  5. When it's done, the pop up will list the file location.
  6. Navigate to the file location in the file explorer window. (It's possible one of the folders in the file path will be hidden. Follow directions here to show hidden files, if needed.)
  7. Dump files are very large so you may need to compress & upload it to a service like Google Drive or Dropbox, then use the share link.
Send this information to LR on the bug reporter.
...