0 votes
asked by (19.3k points)

I just bought the digital download and it won't activate.

1 Answer

0 votes
answered by (162 points)
It takes the authorization servers a few minutes to update with your purchase info. If you tried to activate immediately after purchasing, you may need to wait and try again after a little bit. It's possible the server could also be down.

If you continue to have problems, go ahead and contact support at the email listed. They can also check to see if your authorization code was flagged for any reason.

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