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0 votes
asked by (12 points)
When I click the x-plane installer.exe I get an error message that says; x-plane installer has stopped working. Windows is searching for a solution.  Nothing happens after that. I am running a Intel core 3-2120CPU @ 3.30 GHZ, 6 GB RAM, 64 bit operation system
commented by (19.3k points)
What country / state are you located in? I'm seeing a lot more complaints of this but have not been able to reproduce it myself.
commented by (12 points)
I am in Texas, USA. I am using Windows 7 Home Premium Service pack 1

1 Answer

0 votes
answered by (3.5k points)
Hi, you should upload the log.txt file generated by the installer (in the same folder or on the desktop).
commented by (12 points)
Upload to where?
commented by (3.5k points)
Here on this forum. You can attach files to your topic.
commented by (12 points)
Installer log.txt for X-Plane Installer 4.02r2 compiled on Mar  3 2017 15:52:19
Installer started on Thu Jul 13 07:56:30 2017

This log file is generated automatically by Laminar Research applications and contains diagnostics about your graphics hardware, installation, and any error conditions.
If you need to contact tech support or file a bug, please send us this file. NOTE: this file is rewritten every time you start ANY of your X-System applications.