This site is being deprecated.
Please see the official X‑Plane Support page for help.
I am not with Laminar Research; just a flight simmer.
The bad news is x-plane 11 is 64 bit and not 32 bit. You will need to upgrade to 64 bit or a new PC.
Have a look at this site at https://www.windowscentral.com/how-upgrade-32-bit-64-bit-version-windows-10
This site is no longer being actively maintained.