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0 votes
asked by (12 points)
I am getting no response for resolving my problem of installation. Its been 6 days since I purchased.

Please help.

Ramana

1 Answer

0 votes
answered by (5.3k points)

Hi Ramana,

I am not with Laminar Research; just a flight simmer from downunder.

I have read all questions and comments listed in this forum since joining approximately two and a half years ago and have not found any original questions raised by you in any earlier issues other than the original question you have now asked .  What I have found is you have made two comments related to installation problems raised by somebody else a few days back.  Fortunately others did provide a response to the original question raised by another flight simmer that may have resolved your problem.  Comments related to a similar problem within another question can be overlooked. 

My suggestion to you is:-

1.  Follow through on those responses provided to try and resolve your problem.  If your problem is not resolved then:-

2.  To ensure you have a better chance of solving your dilemma edit (hit the flag icon under your question) your current posting shown above providing more precise details of your issue.  Also attach, or a link to, your full log.txt file for others of a greater knowledge base than me to try and interpret the problem.  The file should show the full complete text rather than an abbreviated version based of where you perceive the problem resides.

I look forward to reading about your problem to which I may be able to provide a solution.  If not hopefully others will be able to do so.

Glenn 

 

commented by (12 points)
Thank You Glenn for offering to help..I am unable to attach or past the log here..if you can provide your email id I will share the log.
commented by (1.8k points)
Hi Ramana, Have you received my reply via email? Thanks!
commented by (12 points)
Hi,

Yes ,I have replied to your mail. Shared log.

Thanks,

Ramana
commented by (5.3k points)

Hi Ramana,

To attach the log.txt file have a look at the question and the answer provided by the same person which is dated 9 February 2018 and can be found at https://questions.x-plane.com/16206/how-to-insert-a-file-in-a-question

The question shown in this forum is in English but the answer is in French.  You can follow the picture numbers or translate the answer into English by scrolling to the top of the page and in the black box (menu bar) right click your mouse button and click on translate for the language you normally converse in or into English.

Glenn

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