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Please see the official X‑Plane Support page for help.
I am not from Laminar Research; just a flight simmer from down under.
If you follow the link found at https://questions.x-plane.com/?qa=blob&qa_blobid=17830136656522860642 you should have no problems in making the attachment.
You have not indicated what version of X-Plane you are running? My question is not related to the latest release of XP11.35. Have a look at an answer I made a few minutes ago in the following link found at https://questions.x-plane.com/25601/problem-with-737-pfd-after-update-to-11-35
If your version is from Laminar then proceed with attaching your log.txt file so that others with a greater knowledge base than me may be able to provide an answer to your problem.
Looking forward to having a look at your file attachment.
Thanks for the info, I am using Laminar version.
I do have two Ethernet connections on my PC, I tried disabling one and I was able to load x-plane. It did ask for my digital key again.
I did have a windows update on my machine the night before, I am assuming this had something to do with it.
This site is no longer being actively maintained.