This site is being deprecated.
Please see the official X‑Plane Support page for help.
Hi All, I have purchased add-on aircraft, The updater client file when associated with the X updater runs until it shows that there is an update to do. I get this screen, there is an issue with the directory structure, no-one seems to know how to fix. This is for X-plane 11. As you can see below there is a difference of the "\" at the end of the directory, How to fix? Also many of the add on Aircraft are not showing any pictures but rather a ? How can this be fixed, Thank You
My System: With Nvidia 1080 Graphics.
Thank You, This is for third party installers, I am having the issue with the only to aircraft I bought,
FlightFactor and StepToSky team Boeing 757 Professional V2017 and Flight Factor 777 Extended V192. they have updaters which run and these ran when I loaded the aircraft in in X-plane, with both giving the same error. Then I ran them independently and had to associate their updaters with the X-plane installer as they would not run on their own, They ran exactly as the X-plane installer told me it needed an update and then gave the same message in terms of the directory structure, its the "\" which is creating the issue.
I include the log for X-plane from my system. I have now moved the X-plane directory to my Program Files directory and still the same issue. I Initially had the same issue with X-plane then I moved it and the updater is working fine now. I also tried moving their installer to different directories in X-Plane but still it will not complete the update , It finds the data needed to update but will not complete the installation.
Thanks for your help, it is odd that this is doing it for different aircraft.
Hi Thanks, for the suggestion, after getting really nowhere with this problem with some of the service providers and looking at ways to fix the X-plane installation seemed to be corrupted, I have deleted and started a fresh install, I have not added any payware yet, just a plain installation,
When I started x-plane I got told Nav data is not compatible, then I ran the updater and got this message again, note this is for x-plane updater only trying to update the base line x-plane installation. I cannot run X-plane at all, so now worse of with a clean install than before. and the "/" issue is back with the installation paths.
This site is no longer being actively maintained.