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asked by (12 points)
X-Plane 10. I have my dongle plugged in. Software now asking for a Product Key, and I have no idea what it is.

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answered by (5.3k points)
edited by

Hi msmoffat,

Although not stated I assume you have purchased the DVD version of XPlane 10 and it is an official Laminar Research version and not a steam version.

As you have purchased the USB dongle you don't have to insert Disc 1 to run X-Plane.  I also run the USB dongle and all I do is keep it permanently inserted into a USB 2.0 port.  Not 1.0 or 3.0 port.

However you also need to download the Hasp Software for the whole system to work.  Have a look at the following link which has the software download link shown about halfway down the page.  The link is at  

I would like to think this helps as it works for me without a problem.

Good Flying