Error message when I try to download a full game(SSL CA cert (path? access rights?))

Question

 Hi I just bought X Plane 11 digital code and I tried to install it. However it showed me an error message "Error contacting the authorization server: Problem with the SSL CA cert (path? access rights?)". I tried to download it with deactivating firewall but it still doesn't work.

I'll also post the Installer Log

http://questions.x-plane.com/?qa=blob&qa_blobid=15151819905945124936

Thanks

Comments

Also, your errors in your installer log are VERY similar to mine. Where it says WARNING we are missing the textures and about checkerboard png and about access rights.

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Can you open the command prompt window & type

chcp

then hit the enter key. What does it print on the screen?

Answer 1

Yea Im having a similar type of issue when Im trying to do the new update. It keeps saying "The technical problem was: Permission denied. Perhaps you don't have access to a directory or file system". I can't figure it out. I contacted support and they said to change my Mac user to read and write. Everything appears to be fine but clearly its not.

Answer 2

The DRM certificate is broken due to the special characters in the temporary file path name. We are looking into this now and will let you know a fix or a work around.