This site is being deprecated.
Please see the official X‑Plane Support page for help.
I'm not with Laminar Research, just a fellow simmer in the UK, but I have put some PowerPoint slides together in order to show you how to upload your X-Plane 11 Log.txt file into the Q&A forum.
Please click on the following link, go through the instructions and upload your Log.txt file by answering back to this post.
Hope this helps
This site is no longer being actively maintained.