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Please see the official X‑Plane Support page for help.
I am not with Laminar Research; just a flight simmer.
Unfortunately you have been scammed, duped and tricked into buying from this mob. Have a look at the following link at https://questions.x-plane.com/20112/do-not-buy-by-g2a
Your best effort will be to try and get you money back from the seller. If you go back further in this forum you will find that some other duped flight simmers have been successful in getting a refund.
Good luck in getting the refund. Whatever happens, refund or not, purchase from the developers being Laminar Research. Don't even consider a Steam version because that is also a 3rd party product and is slow to provide updates.
This site is no longer being actively maintained.