Hello Paul, tried to do as you suggested, My system does not have the same system as yours
when i right click it comes up with only two options, properties and open windows explorer.
however I found some more info.
installed physical memory 8GB
available physical memory 7.98 GB
total virtual memory 8.98 GB sim is installed in D: lack of space in C: don't know if this helps, still can't find the files I forwarded to you, many thank's for all your hard work trying to help, a lot of this is a little above my pay grade, but i am trying to understand it, my computer is a bit screwed up at the moment, sometimes I get mail sometimes it seems to come up with a message " error" can't connect to my email " firstname.lastname@example.org if you feel it would be easier to communicate this way please feel free to do so, again thank you. regards. Ed.